Support, Training, Resources
Support
Our technical staff have over 80 years experience servicing customer’s business telephone and data networks. If you are looking for a new system to replace your existing equipment, for an upgrade to your current equipment, or for a new service company that is responsive, please give us a call.
Day-To-Day Support
Warner Telecom Group provides technical support 24 hours a day, 7 days a week. Our service department provides excellent telephone support, remote maintenance, and on-site support.
We service phone an data systems from a variety of manufacturers:
- NEC
- Inter-Tel
- Mitel 5000/MiVoice Office 250
- TIE
- Nitsuko
- Norstar
Training
All new systems installed by Warner Telecom Group come with end-user and administrator training.
For the end-user, we offer customized group setting classes with working telephones so users can follow along with training and try out the features of the new phones. Custom-made user guides are provided and online resources are available.
For system administrators, we offer one-on-one training for a more in-depth look at the telephone system. Administrators learn to make easy day-to-day program changes and move telephones around simply by using a desktop PC.
Resources/User Guides
Select from the links below to access our resources or user guides.
Warner Telecom's NEC Custom User Guides:- Aspire 2-Button Quick Reference Guide
- Aspire S Telephone Quick Reference Guide
- Aspire User Guide Quick Reference Guide
- Conference Max Quick Reference Guide
- Polycom Quick Reference Guide
- SV8100 Custom Guide
- SV9100 24 Button Phone Call Keys
- SV9100 24 Button Phone Line Keys
- SV9100 Desi Less Phone User Guide
- SV9100 Desi Less Phone User Guide with Line Keys
- SV9100 Desi Less Phone User Guide with UM8000
- SV9100 DT820 Desi Less Phone User Guide
- UX5000 with UXMail Quick Reference Guide
- UX5000 with IntraMail User Guide
- 5300 Series User Guide with Call Keys
- 6900 Series User Guide
- 8528/8568 Series User Guide with Call Keys
- 8528/8568 Series User Guide with Line Keys
- Mitel 5312/5324 IP Phone User Guide
- Mitel 5320/5330/5340 IP Phone User Guide
- Mitel 5330e Quick Reference Guide
- Mitel 5340 IP Phone Quick Reference Guide
- Mitel 6920 SIP Phone Quick Reference Guide
- Mitel 6920 SIP Phone User Guide
- Mitel 6930 SIP Phone User Guide
- Mitel 8528 Phone User Guide
- Mitel 8568 Phone User Guide
- Mitel Phone Manager Mobile Quick Reference Guide
- Mitel Phone Manager Mobile User Guide
- Mitel Phone Manager Quick Reference Guide
- Mitel Phone Manager User Guide
- Mitel Voicemail User Guide
- Digital/IP Phone User Guide
- IP 820 Phone User Guide
- Multi-line Client (MLC) For Android & Apple Devices
- SV9100 InMail User Guide
- UM8000 Voicemail User Guide
- Aspire Multibutton Feature Handbook
- Aspire Multibutton Quick Reference Guide
- Aspire Super Display Quick Reference Guide
- Aspire 4-Button IP Keyset User Guide
- Aspire 2-Button Quick Reference Guide
- Aspire Single Line Quick Reference Guide
- Aspire CordlessII/Cordless Lite II Quick Reference Guide
- Aspire PC Attendant User Guide
- Aspire Conference Bridge User Guide
- Aspire User Programming Browser User Guide
- Aspire Mail Quick Reference Guide
- Aspire Mail Admin Quick Reference Guide
- Aspire Mail Feature Handbook
